Clinical Laboratory Information System

The smarter way to run
your laboratory

Lab2000+web is a comprehensive, cloud-ready LIS built for modern clinical labs — from patient intake and barcode-driven sample tracking to verified results, insurance billing, analyzer interfacing, and live analytics. All in one unified platform.

Sign in to Lab2000+web
200+Analyzer Interfaces
Multi-branchCentralized Control
Real-timeResults & Analytics
PaperlessEnd-to-end Workflow
SecureRole-based Access

Everything your lab needs — in one place

From the front desk to the director's office, every role gets precisely the tools it needs.

Patient Management

Complete patient records with demographics, contact details, visit history, loyalty points, and a secure self-service portal for online report access.

  • Smart duplicate-detection on registration
  • Corporate client & contract assignment
  • Loyalty tiers, points & reward redemption
  • Patient portal with magic-link login
  • Visit-level notes and doctor referrals
Sample Tracking

Barcode-driven end-to-end sample lifecycle management — from collection through processing to archival, with live status at every step.

  • Auto-generated barcodes per visit/test
  • Sample split, merge & aliquot workflows
  • Collection tube grouping & print sequencing
  • Sample rejection & recollection tracking
  • Chain-of-custody audit per sample
Results & Verification

Structured result entry with typed fields, reference ranges, formulas, and a multi-level verification pipeline before reports reach patients.

  • Numeric, text, dropdown & formula item types
  • Age & gender-specific reference intervals
  • Critical value flagging & notifications
  • Two-level tech/supervisor sign-off
  • PDF reports with digital signature & QR code
Billing & Invoicing

Automated, configurable invoicing from visit creation to payment receipt — with corporate contracts, discounts, insurance, and multi-currency support.

  • Itemised invoices per visit or test batch
  • Corporate & contract pricing tiers
  • Insurance claim submission & reconciliation
  • Pre-authorization request management
  • Full payment history & receipt printing
Analytics & Reports

Live dashboards and scheduled reports giving managers full visibility across every branch, department, and time period.

  • Real-time revenue & test-volume dashboards
  • Financial summaries with trend charts
  • Branch-vs-branch comparison reports
  • TAT (turnaround time) monitoring
  • Exportable to PDF, CSV & Excel
Appointment Scheduling

Flexible slot management engine allowing each branch to define its own capacity, operating hours, and booking policies.

  • Configurable slots per branch & time-block
  • Online booking via referral & patient portals
  • Auto-capacity enforcement & overbooking guard
  • Walk-in vs. booked appointment queuing
  • Appointment confirmation & reminder hooks
Analyzer Interfacing

Bi-directional middleware connectivity with 200+ laboratory analyzers across all major disciplines — zero manual transcription.

  • ASTM, HL7, serial & TCP/IP protocols
  • Hematology, Chemistry, Immunoassay, Coagulation
  • Urinalysis, Microbiology, Blood Gas analyzers
  • Auto result mapping to test items
  • Delta-check flagging for repeat patients
Quality Control

Built-in QC module for tracking control materials, Levey-Jennings charts, and Westgard rule violations — keeping your lab ISO-ready.

  • QC lot & control material management
  • Statistical process control (mean, SD, CV%)
  • Levey-Jennings chart visualization
  • Westgard rules (1-2s, 1-3s, 2-2s, R-4s…)
  • QC failure alerts & hold-release workflows
Multi-branch & Multi-tenant

One installation serves multiple independent organizations each with their own branches, staff, pricing, and branding — with strict data isolation.

  • Per-branch test catalog & pricing
  • Tenant-level license management
  • Cross-branch result sharing controls
  • Branch-specific header/footer on reports

From registration to report — in minutes

A single unbroken digital chain means no lost paperwork, no re-keying, and no delays.

1
Patient Check-In

Receptionist registers or retrieves the patient, selects tests, applies corporate/insurance pricing, and prints a barcode label — all in one screen in under 90 seconds.

2
Sample Collection & Labelling

Barcoded tubes are printed in the correct collection order. Phlebotomist scans to confirm collection; chain-of-custody starts here.

3
Analyzer Worklist Send-out

The LIS pushes the worklist to connected analyzers via ASTM/HL7. Pending tests appear in the technician's queue with priority flags.

4
Result Upload & QC Check

Analyzer results flow back automatically. Delta checks, critical-value detection, and QC rules run instantly — flags alert the responsible technician.

5
Technical & Supervisor Verification

Results pass through configurable verification stages. Supervisors review flagged values, add interpretive comments, and digitally sign off.

6
Report Delivery

Patients receive a secure portal link. Referring doctors see results instantly. PDFs include QR code, digital signature, and branch branding.

Built for every department

Lab2000+web ships with purpose-built modules that share a single database — no bolt-on integrations, no sync headaches.

Visits & Encounters

Create, manage and close patient visits with test orders, sample notes, referral tracking, and full billing in one screen.

Referral & Doctor Portal

Secure portal for referring doctors — view results, download reports, submit new referrals, and book appointments.

Patient Self-Service Portal

Patients log in via magic-link email to view reports, share results, manage their profile, and check loyalty points.

Inventory Management

Purchase orders, goods receipt, stock movements, low-stock alerts, and supplier management with valuation reports.

Equipment Maintenance

Log preventive & corrective events, track calibration schedules, assign engineers, and get expiry notifications.

E-Prescriptions

Generate, print, and archive electronic prescriptions linked to patient visit records and signed by the responsible doctor.

Insurance & Pre-authorization

Submit claims, track reconciliation batches, manage approval statuses, and handle pre-auth requests with document attachments.

Loyalty Program

Points-based loyalty with configurable earning & redemption rules, custom tiers, and patient reward history.

Audit Trail & Activity Log

Immutable, timestamped logs for every action — searchable, filterable by user or module, and exportable for compliance.

Role-based Access Control

Fine-grained permissions per user, role, and branch. Pre-defined roles plus a custom role builder.

Notifications Center

In-app real-time notifications for critical values, QC failures, low stock, insurance status changes, and system events.

Backup & Data Management

Scheduled and on-demand database backups, restore wizard, and data export tools — all from the admin panel.

Expense Tracking

Record branch operating expenses by category, assign approval workflows, and include them in the P&L financial dashboard.

Barcode & Label Printing

Configurable label templates per branch with test color-coding, tube type, collection sequence, and patient demographics.

Test Catalog Management

Define panels, sub-panels, test items, reference ranges by age/gender, result templates, TAT targets, and print order.

Multi-language UI

Full interface translations for English, Arabic (RTL) and French — switchable per user with persistent preferences.

Third-party Integrations

RESTful API hooks for HIS/EMR connections, SMS gateways, email delivery services, and external payment processors.

License & Branch Management

Set expiry dates, seat limits, and feature flags per tenant/branch from the superadmin portal with advance warning notifications.

200+ instruments. Zero manual entry.

Our bi-directional middleware engine connects to virtually every major laboratory analyzer brand and model. Results flow directly from instrument to LIS — eliminating transcription errors, reducing TAT, and freeing technicians from data entry.

Supported protocols include ASTM 1238E, HL7 v2.x, LIS2-A, serial RS-232, TCP/IP socket, and file-based interfaces. New drivers are added continuously.

Explore the system

Disciplines covered

Hematology (CBC / 5-part diff) Clinical Chemistry Immunoassay & Hormones Coagulation Urinalysis Microbiology (MIC/AST) Blood Gas & Electrolytes HbA1c & Diabetes Serology & Infectious Disease Tumor Markers Allergy Testing Blood Typing & Crossmatch

Sample brands supported

Sysmex Beckman Coulter Roche Cobas Abbott Architect Siemens Healthineers bioMérieux Mindray Horiba Stago Radiometer i-STAT / Abbott Tosoh + 180 more…

Built around the science, not just the software

Every clinical tool in lab2000+web is designed with laboratory scientists in mind — ensuring result integrity, patient safety, and accreditation readiness.

Quality Control — Westgard & Levey-Jennings

A full statistical QC engine integrated into every analytical run. Define control materials, lots, and target statistics — the system flags violations automatically.

  • 1-2s, 1-3s, 2-2s, R-4s, 4-1s, 10-x Westgard rules
  • Levey-Jennings chart per analyte & lot
  • Mean, SD, CV% calculated per peer group
  • QC failure auto-holds batch result release
  • Monthly QC summary reports for accreditation
Reference Intervals & Decision Limits

Flexible, multi-stratum reference ranges covering every patient subpopulation — ensuring clinically relevant flagging for every result reported.

  • Age-banded and gender-specific intervals per test
  • Separate paediatric, adult & geriatric strata
  • Pregnancy trimester-specific ranges
  • Configurable panic (critical) value thresholds
  • CLSI-guideline–compatible interval import
Critical Value Management

Automated detection and escalation of life-threatening results — with a complete read-back acknowledgment trail that satisfies CAP/JCI requirements.

  • Per-analyte critical high & low thresholds
  • In-app alert + email/SMS notification routing
  • Mandatory clinician acknowledgment with read-back
  • Timestamp & user-logged acknowledgment audit
  • Escalation timer if unacknowledged within set window
Delta Checks & Historical Comparison

Catch pre-analytic and analytic errors early by automatically comparing new results against a patient's own history — before release.

  • Configurable % or absolute delta per analyte
  • Defined look-back window (e.g. 7 or 30 days)
  • Side-by-side current vs. previous result display
  • Delta flag triggers technician review workflow
  • Tracks specimen ID mislabelling patterns over time
Turnaround Time (TAT) Monitoring

Real-time TAT tracking from order creation to verified result — with SLA targets per test, live breach alerts, and compliance reporting for audits.

  • Per-test and per-discipline TAT targets (minutes)
  • Live dashboard: on-time vs. breached orders
  • TAT breach alert to supervisor in real time
  • Daily & monthly TAT compliance trend reports
  • Root-cause bottleneck stage identification
Interpretive Reporting & Reflex Testing

Elevate reports from raw numbers to clinical guidance — with rule-driven narrative comments, auto-triggered reflex tests, and pathologist annotations.

  • Rule-based auto-comments linked to result ranges
  • Reflex test auto-ordering on defined trigger values
  • Free-text pathologist narrative per test/panel
  • Configurable report footnotes and disclaimers
  • Result comments preserved in patient history